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Info
titlePreparing Exchange for SUMail

If you received an email indicating you need to configure your Exchange account in preparation for migration to SUMail, we recommend simply removing your account from the device and reconfiguring the account using the steps below. Configuring your email account with your full email address will properly prepare you for your account's migration.

More migration details are available on the Exchange Email Migration to SUMail page.


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Table of Contents

Table of Contents

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Instructions for configuring SUMail in Apple Mail for iOS 14
 

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titleClick for steps in iOS 14


  1. Go to Settings > Mail >

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  1.  Add Account

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  2. Tap "Exchange"

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  3. Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).

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  4. When the pop-up appears, choose sign-in.

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  5. A Microsoft window will open in. Tap in the password field  and enter your NetID password. Then tap Sign In.

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  6. As long as the password is correct, the Microsoft page will close and you will be brought back to your Mail.app. 

    Image shows checkmarks next to a synchronized account.Image Modified

  7. Choose the type of information you want to synchronize. By default, Mail, Contacts, Calendars, Reminders, and Notes are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF

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8.  Tap Save 



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Instructions for configuring SUMail in Apple Mail for iOS 13
 

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titleClick here for steps in iOS 13
  1. Tap Settings > Passwords & Accounts > Add Account

    Image of the iPhone Settings iconImage Modified Image ModifiedAn arrow points to the selection of Add AccountImage Modified

  2. Tap "Exchange"

    An arrow points to the Exchange selection in the menuImage Modified

  3. Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).

    An arrow points to the email field in the windowImage Modified

  4. When the pop-up appears, choose sign-in.

    A circle and arrow show the area of the screen where you would click Sign InImage Modified

  5. A Microsoft window will open in. Tap in the password field  and enter your NetID password. Then tap Sign In.

    An arrow points to the Password fieldImage Modified

  6. As long as the password is correct, the Microsoft page will close and you will be brought back to your Mail.app. 

    Image shows checkmarks next to a synchronized account.Image Modified

  7. Choose the type of information you want to synchronize. By default, Mail, Contacts, Calendars, Reminders, and Notes are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF

    Toggle switches are shown to have Mail, Contacts, Calendars, Reminders, and Notes synchronizedImage Modified

8.  Tap Save 



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Instructions for configuring SUMail in Outlook App

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