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If you are experiencing issues with the web interface, you can utilize a remote desktop client to connect to Syracuse University's Remote Desktop Services.
Below are instructions on how to connect with an RDP Client for Windows and Mac.
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You must first receive the RDP file from the web browser in order to connect through the RDP client. Documentation on downloading the RDP file: Retrieving an RDP file for Remote Desktop Services via WebClient |
Windows
- Download and open this RDS Windows Connection Filethe RDP file for the RDS pool. (See: Retrieving an RDP file for Remote Desktop Services via WebClient )
- You will be prompted with a login
- Under username, enter: AD\<Your NetID>
- Under password, enter: <Your NetID Password>
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- Download and install the Microsoft Remote Desktop Mac App
- Download and open this RDS Mac Connection Filethe RDP file for the RDS pool. (See: Retrieving an RDP file for Remote Desktop Services via WebClient )
- You will be prompted with a login
- Under username, enter: <Your NetID>
- Under password, enter: <Your NetID Password>
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