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Table of Contents

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  • From the Home Screen, tap “Settings”
  • Tap “Mail, Contacts, Calendars”
  • Tap the Exchange account
  • Tap the email address next to Account
    • Verify the “Username” in the Account settings is not missing “@syr.edu
      • If missing, append “@syr.edu” to the username field
      • Verify the values on the account settings page appear similar to those in the image below
      • Click “Save”
  • The account information will be verified
    • If the issue has been resolved, a check mark will appear to the right of the entered values
  • Once verified, email will begin syncing immediately provided an internet connection is available
  • If for any reason the account information entered will not verify
    • It is likely an incorrect password was entered during a prior authentication prompt, saving the incorrect password in the account settings
    • Re-enter the correct password on the setup screen and try again

 A correctly configured IOS Exchange Client configuration should look similar to the screenshot below:

review account settings in the account configurationImage Removedreview account settings in the account configurationImage Added

Instructions for Configuring SUMail 

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