Page Comparison

{anchor:top}
{section}{column:width=75%}\*{excerpt}How to Set Up Your SUmail on an Apple iPhone or iPod Touch{excerpt}\*{column}
{section}
{its-toc}

h1. Instructions

# If this is the first e-mail account on your iPhone, tap *Mail*. Otherwise, tap *Settings* > *Mail, Contacts, Calendars* > *Add Account*
# Tap *Microsoft Exchange*
# Tap in the *E-mail* box and enter your full e-mail address (for example, [Netid@syr.edu|mailto:Netid@syr.edu]).
# Tap in the *Username* box and enter your full e-mail address again.
# Tap in the *Password* box and enter your password.
# Tap *Next* on the upper right-hand corner of the screen.
# Tap in the *Server* box and enter *m.outlook.com*
# Tap *Next*
# Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to *OFF*
# Tap *Save or Done*

{warning}If it reports an error, check your username and password. If it still doesn't work, use +outlook.com+ as the server.{warning}

h2h3. Advanced Settings

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Advanced
# You can set Mailbox Behaviors to synchronize your Drafts, Sent and Deleted Mailbox Folders.

h2h3. Delete Account

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Delete Account and Accept

h1. Alternative Configuration

# Log into your SUmail account using the web interface at: [https://sumail.syr.edu]. 
# Select "Options" in the top right of the main mail screen and then "See All Options..." 
# If you are not already on the "Account" page, select it. 
# Select "Settings for POP, IMAP, and SMTP access..." 

A screen like this one will appear -- 
{note:title=IMPORTANT} 
*the values for your account may differ. Make note of the values for SMTP and POP/IMAP for your specific account.* 
{note} 

{panel} 
*EXAMPLE of possible settings:* 
!IMAP Settings.JPG! 
{color} 
{panel} 



Occasionally, the above method doesn't work with some iPhone/iPod Touch devices or causes problems when you're trying to send emails. However, SUmail can still be configured using these steps:

h3. First, get the values you will need to enter when you manually configure the device:
# 



# If this is the first e-mail account on your iPhone, tap *Mail*. Otherwise, tap *Settings* > *Mail, Contacts, Calendars* > *Add Account*
# This time, tap *Other* > *Add Mail Account*
# Tap in the *E-mail* box and enter your full e-mail address (for example, [Netid@syr.edu|mailto:Netid@syr.edu]).
# Tap in the *Username* box and enter your *full e-mail address* again.
# Tap in the *Password* box and enter your password.
# *Optional* Add a Display name and a description for this mailbox. This doesn't affect the settings of the SUmail mailbox in any way.
# In the next screen, make sure *IMAP* is selected (default selection).
# Enter the settings described below and tap *Save* when you're done.
# See *Advanced Settings* for more options.

h2. Incoming mail server

* Host Name: POD51000.OUTLOOK.COM
* User Name: [Netid@syr.edu|mailto:Netid@syr.edu]
* Password: (your SU password)

h2. Outgoing mail server

* Host Name: SMTP-HOST.SYR.EDU
* You can leave the username and password empty here. By default, your device will use the same username and password.
* If you are *unable to send email* or if the *server reports an error*, go back and enter your *username* (Netid only) and *password*.

{warning}If the *server reports an error* or you are *unable to send email*, go back and enter your *username* (Netid only) and *password*. These errors have been reported when trying to send email from off-campus or when not connected to AirOrangeX (i.e., connected to 3G or a home wireless network).{warning}

h2. SSL On

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Advanced
# You will be able to turn SSL on/off in this menu.

{its-deck}
[#top]