Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Unable to connect to outgoing mail server when off-campus with username and password left blank.
Wiki Markup
{anchor:top}
{section}{column:width=75%}\*{excerpt}How to Set Up Your SUmail on an Apple iPhone or iPod Touch{excerpt}\*{column}
{section}
{its-toc}

h1. Instructions

# If this is the first e-mail account on your iPhone, tap *Mail*. Otherwise, tap *Settings* > *Mail, Contacts, Calendars* > *Add Account*
# Tap *Microsoft Exchange*
# Tap in the *E-mail* box and enter your full e-mail address (for example, [Netid@syr.edu|mailto:Netid@syr.edu]).
# Tap in the *Username* box and enter your full e-mail address again.
# Tap in the *Password* box and enter your password.
# Tap *Next* on the upper right-hand corner of the screen.
# Tap in the *Server* box and enter *m.outlook.com*
# Tap *Next*
# Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to *OFF*
# Tap *Save or Done*

{warning}If it reports an error, check your username and password. If it still doesn't work, use +outlook.com+ as the server.{warning}

h2. Advanced Settings

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Advanced
# You can set Mailbox Behaviors to synchronize your Drafts, Sent and Deleted Mailbox Folders.

h2. Delete Account

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Delete Account and Accept

h1. Alternative Configuration



Occasionally, the above method doesn't work with some iPhone/iPod Touch devices or causes problems when you're trying to send emails. However, SUmail can still be configured using these steps:


# If this is the first e-mail account on your iPhone, tap *Mail*. Otherwise, tap *Settings* > *Mail, Contacts, Calendars* > *Add Account*
# This time, tap *Other* > *Add Mail Account*
# Tap in the *E-mail* box and enter your full e-mail address (for example, [Netid@syr.edu|mailto:Netid@syr.edu]).
# Tap in the *Username* box and enter your *full e-mail address* again.
# Tap in the *Password* box and enter your password.
# *Optional* Add a Display name and a description for this mailbox. This doesn't affect the settings of the SUmail mailbox in any way.
# In the next screen, make sure *IMAP* is selected (default selection).
# Enter the settings described below and tap *Save* when you're done.
# See *Advanced Settings* for more options.

h2. Incoming mail server

* Host Name: POD51000.OUTLOOK.COM
* User Name: [Netid@syr.edu|mailto:Netid@syr.edu]
* Password: (your SU password)

h2. Outgoing mail server

* Host Name: SMTP-HOST.SYR.EDU
* You can leave the userusername name and password empty here. By default, your device will use the same User Name and Password username and password.
* If you are unable to send email or if the server reports an error, go back and enter your username (Netid only) and password.

{warning}If the server reports an error and you are unable to send email, go back and enter your username (Netid only) and password. These errors have been reported when trying to send email off-campus or when not connected to AirOrangeX.

h2. SSL On

# Tap Settings on the home page.
# Tap Mail, Contact, Calendars.
# Tap the SU Mail account.
# Scroll down to the bottom.
# Tap Advanced
# You will be able to turn SSL on/off in this menu.

{its-deck}
[#top]