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Dispatched Work Order: Shop and technician assigned.  The technician may be assigned by Dispatch or the Supervisor. 

Portlet: A small, customizable component that provides specific information or functionality on a user's dashboard or Start Center.

Scheduled Work Order: Shop assigned; no technician assigned.

Start Center: Default landing page or dashboard that users see upon logging in.  It provides a personalized and consolidated view of key information, such as work orders or notifications allowing users to quickly access and manage relevant tasks within the Maximo system.

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