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Problem Description
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Blackboard Support Contacts
General Help
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Phone
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Information Technology and Services (ITS)
315-443-2677
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Fall/Spring Hours (Phone Support)
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8 am to 5 pm (Monday through Friday)
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Summer Hours (Phone Support)
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Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.
Note that users are welcome to email help@syr.edu 7 days a week, 24 hours a day.
| Day | Phone Support Hours |
|---|---|
| Sunday | 8 a.m. - Midnight |
| Monday | 8 a.m. - Midnight |
| Tuesday | 8 a.m. - Midnight |
| Wednesday | 8 a.m. - Midnight |
| Thursday | 8 a.m. - Midnight |
| Friday | 8 a.m. - 5 p.m. |
| Saturday | 8 a.m. - 5 p.m. |
College of Law
E-mail lawhelp@law.syr.edu or call
Phone: 315-443-9561
iSchool
Email: iSchool IT Support.
Newhouse
E-mail mail: Newhouse Help or call
Phone: 315-443-2436
School of Education
| Phone | 315-443-5002 |
Fall/Spring Hours | 8:30 am to 5 pm (Monday through Friday) |
Summer Hours | 8:30 am - 4:30 pm (Monday through Friday) |
In-Person Support | 030 Huntington Hall |
Whitman School
E-mail: wsmhelp@syr.edu or call
Call: 315-443-2342
University College Student Help
The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.
Phone | 315-443-4956 |
Hours | Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST |
In-Person Support | University College, 700 University Ave., Suite 226 |
Other Users Support
Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.
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SU's School & College Support Information