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There are both Windows and Mac clients available, to get the Mac client, you need to select “Other operating systems on the download page”:

image of Download OptionsImage Modified

The WebEx software should be whitelisted and able to be installed on SU AD machines by anyone who can obtain the download. 

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 If you do get prompted for 2-factor authentication , it looks like this:

image of 2-factor authentication logon screenImage Modifiedimage of 2-factor authentication code entryImage Modified

Once signed in, you may get a box pop-up prompting to authenticate to Phone Services.  Enter your NETID and Password to complete the sign-in.  If the box doesn’t pop up, you will need to connect to the Phone System clicking the link below or manually entering the settings as indicated by the red highlights below:

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OR

image of Settings option in menuImage Modified image of Webex options menu with Phone services shownImage Modified


Once connected you will see the “You’re signed in (Unified CM)” in green. 

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Ensure you have an audio device setup that you want to use for calls, typically a headset.  Note there are 3 different settings.  Ringer and Alerts is for inbound calls, chat messages, meeting reminders, etc.  Speaker is for any in-call or meeting audio, and Microphone is for your outbound(mic) setting.

Webex Options to Audio , then ringers and alerts options, speaker options, and microphone optionsImage Modified

You can then use the Phone Icon from the main page to bring up the dialer and make phone calls using standard campus dialing rules.  Press the “Audio” button for standard audio calls, or if you are making another WebEx call, you can select “Video” if both ends have a camera available:

image of left hand navigation - dialer buttonImage Modified image of dialer

For inbound calls, you will see a box popup in the bottom right corner to answer. Choose “Answer” to pickup the call.  Choose “Decline” to send the call to voicemail (or hang-up if no voicemail is configured on the line).  You can silence the ringer without answering the call(the caller will continue to hear the line ring) by clicking the bell with the line through it, indicated below:

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