The School of Information Studies Technology Services group offers software product consultation to include: license agreements, approval facilitation, purchasing services, installation and maintenance.
- All software purchases, this includes cloud-based services and subscriptions must begin with a request, please submit a support ticket through My.iSchool or email Orange via the Orange Tracker web portal or email Orange Tracker (ischoolit@ot.syr.edu)
- All software, software services or subscription agreements requiring a signature must be referred to the CIO's office for approval and signature.
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- Be reviewed for compatibility with our operating environments as well as any possible duplication of services
- Be reviewed in terms of use, and safeguards put in place to remain compliant with those terms
- Be reviewed for accessibility requirements as applicable per university policy (Information and Communication Technology Accessibility Policy )
- Be reviewed for data security as applicable per university policy (SU Information Technology Security Standards and Procedures/wiki/spaces/infosec011/pages/159121740)
- Be inventoried
- Be installed on University-owned computers
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iSchool's Technology Services will:
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