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This guide will show you how to add another mailbox to your Outlook desktop app on your Windows computer.

Note: You may need to first remove an existing shared mailbox from Outlook:

1. Select File > Account Settings > Account Settings.

   
   

2. On the Email tab, select the mailbox account you need to remove, then click Remove. Restart Outlook.

3. Proceed to the steps below to add a shared mailbox.