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How the print system works
- Printing access is provided after attending a school computer lab orientation session.
- Printing in the lab is controlled by a program called Papercut.
- The Papercut client runs on each lab computer in the system tray in the lower right corner of the screen. The icon is a small green symbol. When a student clicks the print button in any software program, the print will spool to the print server. This may take some time when printing large files. After it is done spooling, a small popup bubble will appear in the lower right corner of the screen showing the cost for the print job and the balance in one's printing account.
- You must now ‘release’ the print job in order for it to actually print, as it is currently being held for confirmation. To release the job, look for the Balance window and click the ‘Details’ link. This will open a web browser (or open a web browser and go to https://arch-print.syr.edu). Login to the print system and look for your job on the Jobs Pending Release page.
- During printing, the cost of each print job is automatically subtracted from one’s printing account. Once the amount reaches zero, if a student chooses to continue to print he/she must add more money to the account. The job will remain in the pending state, so that you have a chance to add funds to your account. Then you can go back and release it.
- If one prints to a paper size that is not supported by the printer, the job will not print. Check the equipment list on the school’s web site to find out the supported paper sizes. Common errors include printing to legal (8.5" x 14") or A4 size paper, both of which are not supported.
- The file size for a print job should be kept small (<10 mb). Large file sizes (>250 mb) sent to the printers are automatically deleted. Learn how to optimize your files before sending.
- Ask the on-duty plot monitor for help if you are having trouble printing.
- Every student account receives a $25 credit at the beginning of the school year. This credit shows up as a ‘free quota’ in the printing system. This allows for immediate start-up, and compensates for potential plotter or printer errors over the course of the school year.
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