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Pre-Requisites:

  • To complete these steps, the end user will need to have their c- account already created by an IT admin and be in the correct initialization state.
  • The end user of the c- account and smart card should be the one performing these steps.

Steps to setup or renew a Smart Card/YubiKey @ Syracuse University

  1. Use RDP to connect to the server "core-scmgmt-01.ad.syr.edu"
  2. When prompted for Logon, use your smart card to logon or if you are setting up a new or expired smart card use the username: c-netid (example: c-testuser) and the password provided in the email you received
    1. If the password above does not work, then the c- account might not have been staged correctly for the completion of these steps.  Contact the IT group that provided the smart card.
  3. On the desktop of the server find the "Setup Smartcard" icon and double click on it.
    Setup Smartcard Desktop Icon
  4. Choose an option number and hit enter after entering the number:
    • 1 - Start Smartcard Setup - For use with a new smart card or when Smartcard has expired
    Setup Smartcard First Prompt
  5. At this point, if a virtual smartcard is what is being made, remove any physical cards.
    Note: The rest of this documentation is on physical card setup, but virtual card setup is very similiar.
    Setup Smartcard Second Prompt
  6. The process is now underway and can take a few minutes.
    After, a new window will appear. Press "More Choices".
    Setup Smartcard Window Prompt, More Choices
  7. Select the YubiKey option from the list and press "OK".
    Setup Smartcard Select Smartcard (YubiKey)
  8. Enter the default PIN of the card. For the YubiKey's provided by ITS, the default is: 123456
    Setup Smartcard Enter PIN
  9. After completion, the user account that was used will receive an email. In the email is a calendar appointment to renew the card in 2 years before it expires.
  10. Once completed the user will not be able to log into scmgmt directly with the username and password like what was done in step 2. They will need to use the smartcard and pin. (The smartcard should show up under "More Choices" when using RDP)
  11. The computer may need to be restarted.

Final Steps

If the smart card is still using the default PIN of 123456 then the PIN should be changed.  Follow the instructions at the link below to complete the change.

Change Smart Card/YubiKey PIN

 

 

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