LEMP does not secure ASL or CART services and does not close caption video recordings. It is the responsibility of the event lead to request and confirm these services. LEMP can provide technology support for these services upon request.
American Sign Language Interpreting
There are several area service providers for American Sign Language Interpreting, including:
Aurora of CNY
518 James Street, Syracuse, NY 13203
(315) 422-7263
Empire
220 S Warren St., Suite 1001, Syracuse, NY 13202
(315) 472-1383
Whole Me, Inc.
1015 State Fair Blvd, Syracuse, NY 13209
(315) 468-3275
CART, or Communication Access Realtime Translation
NOTE: All CART providers listed below work remotely and can provide services for both in-person or virtual events (See Web Conferencing Comparison page to determine whether your video platform supports live captions)
Automatic Sync Technologies/CaptionSync (fulfilled by Alternative Communication Services)
How to Request Live Captioning
General Questions: info@automaticsync.com or 877-278-7962
Technical Support: support@automaticsync.com
Caption Advantage, LLC
t (local): 315-492-0069
t (toll-free): 877-227-2382
f: 315-492-1426
Professional Reporting Services
On Campus
CART
ASL
Request LEMP support
Zoom Webinar/Meeting
CART
If webinar, LEMP will add
ASL
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058636
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065246
Post Production
YouTube
Kaltura - video.syr.edu
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062000
https://knowledge.kaltura.com/help/using-subtitles-and-captions