- iPads - what is your staff seeing
Icons the technicians will use to interact with Maximo:
Maximo App 
Green Sheets 
Create Service Request 
Can the technicians use their phone to update Maximo? Yes, they will be given the information needed to connect to Maximo once we are live.
Do they have to use their personal phone? No.
Do they have to use the iPad? Yes, if they're not using their phone.
What tasks will they be required to perform? Add a log of what they did, add hours to the work order, add inventory materials if they were needed to complete the job, complete the assignment.
Can they talk to create the logs? Yes.
Can they take pictures to add to the work order? Yes.
Can they put other apps on their iPads? Yes, if they've added their Apple ID to their device
What other apps will be on the iPad? Outlook, Teams, OneDrive, Web Browsers, SU BioRAFT
What Wi-Fi do they use? AirOrangeX
What if they don't have a Wi-Fi signal? The iPad will work offline and upload transactions once they are back in range of a Wi-Fi signal?
What if the iPad gets damaged? All the iPads have AppleCare, the employee needs to see Liz Costa to initiate the repairs.
What do they do while their iPad is damaged? Each shop will have 2 loaner iPads. These are to be used if someone forgets their iPad or damages their iPad.
Are they required to leave them at work? No. But they must be charged for work each day.
Is there a place to charge them at work? Yes. There are charging cabinets available for everyone to use throughout the plant.
Does everyone have an iPad? No. All shop technicians will have an iPad. Custodial, Housekeeping, and Building Supervisors have an iPad. Grounds will eventually be given iPads for vehicle/equipment inspections. This will be later in 2024.