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Objective: To give an overview of classroom technology with basic troubleshooting knowledge to assist professors during classroom times.


Classroom Operations

  • 2 types of spaces:

    • Registrar space - White Camera

    • Newhouse space - Logitech Camera

Difference between Registrar classroom and Newhouse spaces? Support.

  • Registrar spaces - Basic troubleshooting, then escalate to learning environments (Email help@syr.edu)

  • Newhouse Spaces - Newhouse IT team will support the classroom fully.

Presentation steps:

Registrar spaces - Refer here https://su-jsm.atlassian.net/l/cp/fa8GS8TJ

Newhouse spaces:

  1. Ensure the switcher is on (Picture insert)

  2. Press the input that you need (PC, Mac, HDMI, Airplay etc)

  3. For PC and Mac - tap on the space bar of the respective keyboard. (Note: Mac Keyboard is white, PC keyboard is black)

  4. Check if the TV is on. If not, press the power button of the TV, or use the remotes in the room provided.

  5. Sound - sound input should be (INSERT PIC OF INPUT PC/MAC) and volume control using the remotes provided.

Zoom Setup:

Refer to this guide: https://su-jsm.atlassian.net/l/cp/6kYjp0U5

Remember to use the PC to use the Zoom camera and Microphones!

Airplay:

Any Macbook/iPhone are able to use Airplay to mirror display or present audio/video.
Steps:

  1. Ensure AirOrangeX wireless network is connected. (Verify by going to any websites and it loads)

  2. On the Macbook:

  3. image-20240807-154021.png


    Click on Control Centre from the menu bar on the upper right.

  4. Click "Screen Mirroring".

  5. Then, select the Apple TV or the name of your TV from the classroom list.

  6. image-20240807-154141.png

  7. After selecting, enter the code displayed on the screen. You’re all set.

  2. Make sure log out. When sign in

  3. Open the doors and show the light

  4. Give the students options

  5. Show answers page show the teaching stations videos 

 

  • Newhouse space - black camera

  • Avoior switcher

 

Zoom

  • show the settings

  • Sign in with sso

  • Test speaker and mic

  • Show how to move camera

 

Kartura

  • Show how to revise equipment training

 

 

LinkedIn learning

  • Show how to use it

 

 

Closing statement

  • Find out which room. Ask prof , Play around

Newhelp

  •  email - do u want to be interrupted. Is class going on right now - what technology is the issue

  • Who what when where how why

  • Mac mini is belonging to us

  • Classroom is number 1 priority

  • We count on you guys. As support too

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