The Zoom Marketplace has a number of apps that can enhance the Zoom experience. These apps can help streamline data between systems, like Zoom and Blackboard. The Zoom environment at Syracuse University adheres to the same guidelines as all software systems on campus to maintain accessibility and information security. These guidelines extend to all the apps to ensure the environment remains accessible to all. All apps will meet these guidelines before they can be approved.
Approved Apps
We have a number of apps that have been approved. Most of these apps are part of the enterprise suite at Syracuse University and have been reviewed to meet our guidelines:
| App Name | Notes |
|---|---|
| Zoom LTI Pro | Supports the ability to schedule, join, and manage meetings within our Blackboard system |
| Kaltura | Automatically transfer all of your Zoom meetings and webinars content to Kaltura |
| Otter.ai Live Notes for Zoom | Live transcription and note-taking assistant for Zoom |
| Microsoft Teams | Start, schedule, and join Zoom Meetings right from your Team space |
| Slack | Start, join, and streamline your Zoom Meetings from your Slack channel or group message |
| Dropbox | |
| Microsoft OneDrive | |
| Gmail | Schedule, start, and manage meetings directly from Gmail |
| Google Drive for Zoom | Transfer your recordings and transcripts to your Google Drive |
To quickly see these apps in the Zoom Marketplace, please use the following link and log into Zoom with SSO: https://marketplace.zoom.us/apps?category=all&approved=true
The ITS department maintains the Zoom environment and reviews app requests as they come in.
Requesting Apps
For apps that are not approved, they must go through the review process. If the app is approved, it will be enabled in the Zoom environment. ITS will review all requests for apps within the Zoom environment. These requests must meet the follow guidelines:
- Only apps that are in the Zoom Marketplace will be reviewed. Requests for apps that are not in the Zoom Marketplace will be rejected
- App has gone through our accessibility review process, which can be found here: https://answers.syr.edu/x/Dym8Ag
- App is approved by InfoSec for use within Syracuse University and with Syracuse University Enterprise applications
- App must have limited back-end maintenance/administrative overhead
- App costs will be the responsibility of the requesting unit
The requesting unit is repsonible for requesting any Accessibility and/or Information Security reviews and providing necessary information, on the app, to the reviewing parties. Once the app has met all guidelines, ITS will update the system and enable the app. Users will then be able to utilize the app within the Zoom environment.
Requested Apps
When users request an app through the Zoom Marketplace, the app will be placed into a waiting status until the ITS team approves it. Typically apps in this status mean they are going through the approval process, or need to go through the approval process.
| App Name | Notes |
|---|---|
| Acuity | Currently the app has not gone through the accessibility process yet |
| Calendly | Currently the app has not gone through the accessibility process yet |
Rejected Apps
If the app does not meet our guidelines, it will be rejected and users will not be able to use the app. All apps that are currently rejected will be listed on this page with the results for why it was rejected. Rejected apps can be re-submitted into the approval process once they meet the above guidelines.
| App Name | Reason for Rejection |
|---|---|