Syracuse University and ITS Telecommunications has begun implementing IP phones at various location on campus.
Device Support
If you have operational questions related to your device, please refer to your quick reference card and the Quick Reference Guide - Cisco IP Phone Answers page for operational questions.
Online resources including videos, documents, and interactive material are also available at https://access.enduseruniversity.com/syr.
Additional Support
The Syracuse University Telecommunications department is the primary point of contact for telephony related issues, including questions and issues related to Finesse Contact Center implementation. They may be reached at telecom@syr.edu or 315-443-4730.