Syracuse University recently established an organizational account in Google Apps that will be managed by the Information Technology and Services (ITS) department. This organizational account provides SU’s students, faculty and staff with a wide array of Google cloud-based services and provides new tools for collaboration, teaching and learning. A list of Google services and products accessible through SU Google user accounts is provided below.
Your SU Google Apps Account
Your SU Google account should be NetID@g.syr.edu. Note the g.syr.edu domain that distinguishes this account as your SU Google account. To activate or use your SU Google account simply navigate to any of the supported Google services, like Gmail, YouTube, or Google Drive, and enter your full SU Google account in the Email/Username (NetID@g.syr.edu), leave the password field blank and click the Sign-In button. You will be redirected to Syracuse University's Single Sign-On page where you can enter your NetID and NetID password to complete the log in process. Once you've signed into SU's Single Sign-On page you should be automatically redirected back to the original Google service.
The first time you sign-in to your SU Google account you will be required to read and accept the Terms of Service and Privacy Policy as provided by Google.
Syracuse University's Single Sign-On System
SU's Single Sign-On (SSO) system allows a user to log into several different services without having to provide their NetID and NetID password multiple times. Like any other account, be sure to log out of your account and close any browsers before leaving a shared workstation to prevent unauthorized access to your accounts.
Policy for use of SU's Google Apps Service
Individual user accounts within the SU organizational account must comply with the University’s Information Technology policies: policies.
Google Services Available through SU Google User Accounts
- Google Drive (Previously called Google Documents)
- Google Calendar
- Gmail
- Google Chrome Sync
- Google Contacts
- Google+
- Google Hangouts
- YouTube
- Google Groups
- Picasa Web Albums
Note: Other Google services and products not listed here may also be available such as Google Translate, Google Books, etc.
Google+
Users may optionally setup a public Google+ account as part of their SU Google account. Users will have to provide a date of birth and common name in order to use Google+ features. User's who fail to provide a date of birth showing that they are at least 13 years of age will have their entire SU Google account suspended until they follow Google's age verification procedure to prove they meet the age requirements. SU Google users intending to use Google+ are urged to provide a valid date of birth showing they are at least 13 years of age as Syracuse University and ITS have no control over the state of accounts suspended due to age restrictions and such suspensions must be resolved through Google's age verification process.
Like any other Social Media or On-Line profile, information you provide to Google+ and other Google services and products may be seen by other users and third parties. Please be sure to carefully read the Terms & Conditions and Privacy Policies of any Google service or product your intend to use and comply with all applicable laws such as FERPA, HIPPA, and CIPA regulations. For more information about Syracuse University's Information Technology policies see http://supolicies.syr.edu/it/
Support
Questions regarding the use or troubleshooting of Google services or products should be directed to Google's documentation regarding the product or service. If you're having trouble logging into your SU Google account please check the FAQ below and then contact your ITS representative for account assistance.
F.A.Q.
Q: Google says, "The email or password you entered is incorrect."
A: Be sure to type in the full account address as the Email / Username (NetID@g.syr.edu). The password field should be left blank, as you will be redirected to SU’s sign-on page to complete the sign-in process.
Q: On Syracuse University's Sign-On page I receive the message, "Sorry! We didn't recognize the username or password you entered. Please try again."
A: Be sure you are entering your SU NetID and the associated NetID password. You can check and manage your NetID and password at https://its.syr.edu/netid/.
Q: How do I request or activate my SU Google account?
A: If you have an active SU NetID you can simply log into a supported Google service like Gmail, YouTube, or Google Drive then read through and accept the Terms of Service and Privacy Policies.
Questions?
Please contact the ITS Service Center at help@syr.edu or (315)-443-2677.