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There currently is no process for removing SUmail accounts for former SU students.  Until a removal process is developed, a former student who no longer wants an SUmail account will need to set up a rule within SUmail to delete all messages, and then set an auto-reply message to let the sender know the account is no longer being used.

Set up a rule to delete all messages.

  1. Log into SUmail by going to http://sumail.syr.edu,click the Continue button, and log in with your entire SU e-mail address and NetID password
    1. If you do not remember your password go to https://selfserv.syr.edu/accounts/pwdForgot.asp to reset your password, or call 315-443-2677.
  2. Click the Gear Icon on the top right corner of the browser.
  3. Scroll down and click 'Mail'.
  4. Click 'Inbox and Sweep Rules'
  5. Click 'Create an Inbox Rule...'
    Create an Inbox Rule under Settings
  6. Click New
    New Rule under Organize Email in Outlook
  7. In the "When the message arrives, and:" field select "Apply to all messages"
    Choose to Apply message to all messages
  8. In the "Do the following:" field select "Delete the message"
    Do the Following- delete message
  9. Click Save
    Inbox rule- save rule

Set up an Autoreply

  1. Click the Automatic Replies tab
    Automatic Replies Tab next to Inbox Rules
  2. Click the "Send automatic replies" option
    Click Send Automatic replies
  3. Type a message in "Send a reply once to each sender inside my organization with the following message:" field letting the sender know the account is no longer monitored. (ie. This account is no longer used, and the person you are trying to contact can no longer me reached with this address)
    Message Form to type error message
  4. Copy and paste the same message into the "Send a reply once to each sender outside my organization with the following message:" section
    Send automatic reply messages to senders form
  5. Click Save in the lower right corner of the screen.
    Save messages

     

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