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Zoom

Zoom is an online collaboration tool to engage and educate with HD video and audio.

Category: Collaboration

Notes: None

Vendor Information

Vendor: Zoom

Software website: https://zoom.us/

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License Information

Current version: N/A

General OS support: https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux

License renewal type: Annual

License effective dates: March 23rd through March 22nd the following year.

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Products

https://zoom.us/pricing

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Product Use Rights

Terms of Use:  Zoom grants to Customer a non-exclusive, non-transferable right to use the Services by Syracuse University constituents including faculty, staff and students, during the term of the Agreement. Zoom Education is licensed per Named Host where a Named Host means any licensed host who may host an unlimited number of meetings, one meeting at a time, for up to 300 participants during the term of the Agreement.

Faculty/Staff Home Use: Zoom is a web based service that can be accessed anywhere.

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Availability

Institutional Licenses For Faculty/Staff: Zoom is available to all faculty and staff at Syracuse University. Log in instructions and information can be found at Zoom at Syracuse University. Add on licenses are available on request for large meeting and webinar needs (per Named Host), as well as Zoom Rooms, for an additional monthly cost. Faculty and Staff should contact their distributed staff personnel/IT support group for details and to request orders.

Add On Ordering Processing

Please note that add on orders, including changes to existing add on licenses, take a minimum of 3-5 business days to process. 

Student Licenses: Zoom is available for all students at Syracuse University. Log in instructions and information can be found at Zoom at Syracuse University.

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Support

Help Center: Zoom Support

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Contact

Students: Contact the ITS Help Desk at help@syr.edu.

SU Faculty and staff: Contact your distributed staff personnel. A current listing can be found on the ITS Website.

DSP's: Contact the ITS Business Office at ITSOffice@syr.edu.

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