Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

  • Navigation
  • Assign Work Orders to Technicians
  • Preventive Maintenance Work Orders


Login to Maximo: Service Requests - BFAS – Syracuse University

Click on the .. at the bottom of the page (If your ID is a Test User ID - you will need to use the . at the bottom of the page)


Navigation

Supervisor Start Center Contains 6 portlets:

  1. Favorite Applications
  2. Work Orders Scheduled to My Shop (not yet assigned)
  3. Preventive Maintenance Work Orders
  4. Work Orders Awaiting Supervisor Review (QA/QC)
  5. Work Orders Assigned to Shop in "WMATL" Status
  6. Technician Work Load - Assigned Labor Search


Favorite Applications

  • Syracuse Work Orders
  • Labor Reporting
  • Create Service Request

Image of the Favorite Applications Portlet


Work Orders Scheduled to My Shop (not yet assigned):  All corrective maintenance work orders that are assigned to "my" shop.  These work orders can be assigned to technicians by the supervisor.

Image of Work Orders Scheduled to My Shop Portlet


Definitions

  • Scheduled = Shop assigned; no technician assigned
  • Dispatched - Shop and technician assigned.

How to Filter each column:  Type in the row where there is an underline and hit <enter>

Why do I see a different shop in the Shop Assignment column?

How to I assign to a technician?

  • Click on the work order
  • Go to the Assignments Tab

Image of Work Order Assignments Tab

  • Enter the netid of the technician to be assigned or use the magnifying glass to find the appropriate technician.
  • Save   ***DO NOT CLICK ON THE COMPLETE ASSIGNMENT BUTTON***



Preventive Maintenance Work Orders

  • No labels