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Note
titleCustomer Data Responsibility

We take clientclients' s data very seriously and because of this we encourage anyone visiting the Service Center to make sure they have a backup of their information before coming in for assistance. During the process of troubleshooting or restores and reinstalls there is a risk of data loss and the Service Center does not take responsibility for maintaining the data on the clients devices. There are multiple ways to backup your devices and if you need help with the backup process we would advise you to contact our Help Desk prior to your visit to ensure that your data is safe.

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Students are welcome to visit any ITS lab locations to access many academically required software. Remote students who require access to license software can also reference the Remote Desktop Services page for a full list of software available in our remote lab environment.
 

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If you would like to fix your device without making a trip, check our step by step guides at answers.syr.edu.

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