...
Some integrations are licensed or supported by ITS. Online Learning Services supports users in the use of these tools and administrates them in partnership with Academic Applications and Platforms. For help with these tools please contact visit the ITS Service Center, email help@syr.edu, or call 315-443-2677.
Partnership Integrations
...
Syracuse University's Blackboard system is configured to allow instructors to add unsupported tools if the vendor provides an LTI Integration. Ultra Course Instructors should follow Blackboard's instructions to "Add teaching tools with the LTI connection." Original course instructors should follow the instructions for "Link to a tool provider."
Please note that instructors needing support for tools integrated with this method should consult the vendor. ITS doesn't provide support for the use of tools added to Blackboard in this fashion.