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- Join via a different account that is not tied to their syr.edu email will not get pre-assigned to the breakout room
- Join via the web client will not get pre-assigned to the breakout room. It is recommended that participants participants use the desktop client or mobile appapp and only use the web client if they can't access the other options.
- Join the Zoom meeting after the instructor starts the breakout rooms, will not get pre-assigned to the breakout room. Those students will need to be manually assigned to the breakout room or assigned using the recover to pre-assigned rooms under the Recreate menu.
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- Open the Zoom App (mobile or desktop) that you plan to use to join the meeting and LOGOUT
- Visit this page to download and install the most recent version of Zoom for your device: https://zoom.us/download
- Open the newly installed Zoom App to locate the "Sign In" section and choose the option for "SSO"
- For the company domain enter "syracuseuniversity" and use the webpage that appears to login to your SU account with your SU NetID and Password
- Go to the link provided by your instructor and click it to join the meeting, allowing the page to open the Zoom app if requested.
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