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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page

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  • Web conferencing
  • Session Recording
  • Break-out Rooms
  • Group Collaboration

    Tool Name

    URL

    Core Features

    Access

    Contact

    Blackboard Collaborate

    blackboard.syr.edu

    • Available to all campus users participating in a Blackboard Course or Organization

    • Session Moderators can create a web link that allows non-SU users to join without logging in

    ITS Help Desk

    Google Meet (formerly Hangouts)meet.google.com
    • Web conferencing
    • RecordingLive streaming
    • Available to all campus users via G Suite login

    • Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

    ITS Help Desk
    Microsoft Teamsteams.microsoft.com
    • Web conferencing
    • File storage
    • Campus Email
    • Desktop client may require distributed staff intervention for campus owned devices.Sharing
    • Group Collaboration
    • Recording
    • Live streaming
    • Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting
    ITS Help Desk
    Zoom zoom.syr.usedu
    • Web conferencing
    • Session RecordingCampus Email
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    ITS Help Desk

    ...

    Teaching Considerations

    CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Features
    Accessibility Support
  • Keyboard Shortcuts
  • JAWS Screen Reader
  • Live Closed Captioning
  • Closed Captioning recording with AST/CaptionSync
    Meeting ParticipantsMax. 250 participants, 500 participants by special request
    • Max. 100 participants
    • Max. 250 300 participants
    • Live Events up to 10,000 attendees (more info)
    • Max. 500 300 participants

    Technical Information

    CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphonesModerators can mute the microphones of others. Supports six simultaneous active mics.
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Settings details on office.com
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone.
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    • Presenters and Moderators can share applications, files, and screens. 
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.
    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

    • Settings details on office.com
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
  • Desktop Web Browser
  • Mobile- iOS
  • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
  • Chrome (Preferred)
  • Firefox
  • Safari
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    • Edge
    • Firefox
    • Safari
    Accessibility Options
  • Windows 10 - Firefox with JAWS v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
    • Chromebook or Linux- ChromVox

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
    System Requirements
    • 256 MB RAM
    • 20 MB free disk space
    • Internet Access
    • Webcam (optional)
    • Soundcard w/microphone (headset recommended)
    • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support Links

    ITS Help Desk, Collaborate Ultra Help for Participants,

    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help
    ITS Help Desk,

    Meet Help
    ITS Help Desk,

    Teams Help
    ITS Help Desk,

    Zoom Help Center

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