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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page. 

Table of Contents
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blackboard.syr.eduSession
  • Break-out Rooms
    • Group Collaboration participating in a Blackboard Course or Organization Moderators create

    Tool Name

    URL

    Core Features

    Access

    Contact

    Blackboard Collaborate

    		Google Meet (formerly Hangouts)meet.google.com
    • Web conferencing
    • Recording

    • Available to all campus users

    • creator can

    • generate a web link or meeting code that allows non-SU users to request approval to join without logging in

    		ITS Help DeskGoogle Meet (formerly Hangouts)
    meet.googleMicrosoft Teamsteams.microsoft.com
    • Web conferencing
    • File Sharing
    • Group Collaboration
    • Recording
    • Live streaming

    • Available to all campus users via G Suite login

    • Session creator can generate Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link or meeting code that allows non-SU users to request approval to join without logging inTeam or Meeting
    		ITS Help Desk
    Microsoft TeamsZoom teamszoom.microsoftsyr.comedu
    • Web conferencing

    • File storage

    • Campus (NetID)
    • Desktop client may require distributed staff intervention for campus owned devices.
    • Limited use for Session Recording
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    		ITS Help Desk


    Teaching Considerations

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Features
    • Integrated in
    Blackboard
  • Breakout Groups
    • Easy Participant Response
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Integrated in G Suite
    • Video and Audio Sharing Recording
    • Screen
    , Application, and
    Dial-in
    • App enabled and Browser based Audio Conferencing
    • Recording
    Live
    File
    App enabled
    Recording
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Accessibility Support
    JAWS
    Reader
  • Live Closed Captioning
  • Closed Captioning recording with AST/CaptionSync
  • Keyboard Shortcuts
    • Screen
    Meeting Participants
    • Max.
    250 participants, 500 participants by special requestMax.
    • 100 participants
    • Max.
    250
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
    • Max. 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    Moderators
    • Campus participants can mute the microphones of others
    . Supports six simultaneous active mics
    • .
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Settings details on office.com
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone
    option
    • .
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    Presenters and Moderators

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

     
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
    • Edge
    • Firefox
    • Safari
    Edge
    Accessibility Options
    • Windows 10-
    Firefox with JAWS v17: Provisional
    • JAWS & NVDA
    • macOS-
    Safari with
    • VoiceOver
    : Certified
    macOS- Firefox with VoiceOver: ProvisionalChromebook or Linux- ChromVox
    • Chromebook or Linux- ChromVox

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver


    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
    System Requirements
    256 MB RAM
  • 20 MB free disk space
    • Internet Access
    Webcam (optional)

  • Soundcard w/microphone (headset recommended)
  • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk,
    Collaborate Ultra Help for Participants,Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions


    Meet Help    		ITS Help Desk,
    Meet


    Teams Help    		ITS Help Desk,
    Teams


    Zoom Help Center