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- Articulate information and learning theories associated with the principles of reference service and information literacy.
- Communicate the historic and current roles of reference services professionals.
- Gain understanding of diversity and cultural differences in communicating with users.
- Develop essential searching techniques for the provision of reference service.
- Locate and use reference sources in a variety of formats, subject areas, and library types.
- Practice and participate in various delivery modes of reference service.
- Evaluate reference resources according to user needs.
- Examine tools used to evaluate the provision of reference services.
- Distinguish subscription database services and various types of information access and retrieval tools and systems.
- Integrate information literacy instruction in reference services.
Course Syllabus
IST 605 Fall 2020 Syllabus,- Gray, LaVerne
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