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This page outlines the most common Zoom account features. Each feature has the ability to be enabled or disabled by default. Most settings can be adjusted by the host to develop a custom meeting that fits their needs. Zoom settings can be managed at several levels.  Zoom refers to this as "tiered settings". The Zoom Help Center documentation (https://support.zoom.us/hc/en-us/articles/115005269866) describes tiered settings as "Tiered settings provide a hierarchical way to manage the settings that affect meetings, webinars, and audio conferences. The settings can be controlled at the Account level, the Group level, and the User level so that events throughout the organization have enforced settings when required, while allowing meeting and webinar organizers the flexibility to customize other settings".

Account level default setting settings can also by locked by the administrators of the system. If a feature is locked by the administrator it will not be enable to override at the Group level or the User (host) level.

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FeatureDefault SettingAdmin LockedNotes

Show international numbers link

on invitation email

EnabledNoShow the link for Zoom International Dial-in Numbers on email invitations
3rd Party AudioDisabledNoUsers can join the meeting using the existing 3rd party audio configuration


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Getting Help

For support on the information above, contact the  theITS Help Desk  by calling at 315.443.2677 or by emailing  help@syr.edu.