This page outlines the most common Zoom account features. Each feature has the ability to be enabled or disabled by default. Most settings can be adjusted by the host to develop a custom meeting that fits their needs. Zoom settings can be managed at several levels. Zoom refers to this as "tiered settings". The Zoom Help Center documentation (https://support.zoom.us/hc/en-us/articles/115005269866) describes tiered settings as "Tiered settings provide a hierarchical way to manage the settings that affect meetings, webinars, and audio conferences. The settings can be controlled at the Account level, the Group level, and the User level so that events throughout the organization have enforced settings when required, while allowing meeting and webinar organizers the flexibility to customize other settings".
Account level default setting settings can also by locked by the administrators of the system. If a feature is locked by the administrator it will not be enable to override at the Group level or the User (host) level.
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| Feature | Default Setting | Admin Locked | Notes |
|---|---|---|---|
| Q&A in webinar | Enabled | No | Allow attendees to ask questions for the host and panelists to answer |
| Breakout Room | Disabled | No | Allow the host to split meeting participants into separate, smaller rooms |
| Closed Captioning | Disabled | No | Allow the host to type closed captions, assign a participant/third party device to add closed captions, or configure Zoom Live Transcript |
| Save Captions | Disabled | No | Allow participants to save fully closed captions or transcripts |
| Far End Camera Control | Disabled | No | Allow another user to take control of your camera during a meeting |
| Virtual Background | Enabled | Yes | Customize your background to keep your environment private from others in a meeting . |
Allow Video for Virtual Background* | Disabled | Yes | Selecting and using videos for virtual backgrounds. *Due to accessibility, this feature is not permitted in Syracuse University Zoom. |
Allow Upload of Custom Virtual Backgrounds | Enabled | Yes | Allow users to upload custom backgrounds |
| Video Filters | Enabled | No | Allow users to select from a variety of overlays, color filters, and other custom video frames |
| Avatars | Disabled | No | Allow users to select a avatar that will be shown in meetings |
| Immersive View | Disabled | YesNo | Allow hosts to curate case-specific scenes, such as a classroom or boardroom for their meetings or webinars. |
Recording
| Feature | Default Setting | Admin Locked | Notes |
|---|---|---|---|
| Local Recording | Enabled | No | Allow hosts and participants to record the meeting to a local file |
| Cloud Recording | Enabled | No | Allow hosts to record and save the meeting / webinar in the cloud |
| Automatic Recording | Disabled | No | Record meetings automatically as they start |
Only Authenticated Users can View Cloud Recordings | Enabled | No | The viewers need to authenticate prior to viewing the cloud recordings |
| The host can delete cloud recordings | Enabled | No | Allow the host to delete the recordings |
| Auto delete cloud recordings after days | Enabled | Yes | Allow Zoom to automatically delete cloud recordings after 120 days. Automatically deleted items can be recovered, for 1 day, from the Zoom Trash up to 30 days past the automatically delete date. |
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| Feature | Default Setting | Admin Locked | Notes |
|---|---|---|---|
Show international numbers link on invitation email | Enabled | No | Show the link for Zoom International Dial-in Numbers on email invitations |
| 3rd Party Audio | Disabled | No | Users can join the meeting using the existing 3rd party audio configuration |
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Getting Help
For support on the information above, contact the theITS Help Desk by calling at 315.443.2677 or by emailing help@syr.edu.