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- If you have not done so, use the register button and ensure that you select the "organization-issued email address".
- Before logging in, proceed to the syr.edu email address and confirm the account.
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Note that this is not your NetID password. Updating your password through the University's yearly password change requirement will not update the password on this site. You are encouraged to create and manage a seperate password for OnTheHub. |
Log Into Your Account
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If you have issues related to accessing Window 10 in the OnTheHub site, completing your order, or the installation process itself, feel free to contact us by emailing help@syr.edu, calling us at 315-443-2677, or by stopping into the Service Center at 1-227 CST. Hours of Operation - https://its.syr.edu/supportsvc.its_service_center/
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Any student needing assistance with the installation of Windows 10 on their device is welcoming to bring the device to 1-227 CST during business hours. Consultants can perform any software related task, Windows 10 installation or otherwise, free of charge. Just bring your SUID card, the device, and the power adapter. Note that Windows 10, or other operating system installation, can take a significant amount of time and may require that you leave your device at the ITS Service Center for your request to be completed. |
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