Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

There currently is no process for removing SUmail University Email accounts for former SU students.  Until a removal process is developed, a former student who no longer wants an SUmail account will need to set up a rule within SUmail to delete all messages, and then set an auto-reply message to let the sender know the account is no longer being used.

Set up a rule to delete all messages.

  1. Log into SUmail your University Email account by going to http://sumail.syr.edu,click the Continue button, and log in with your entire SU e-mail address and NetID passwordIf you do not remember your password go to https://selfserv.syr.edu/accounts/pwdForgot.asp to reset your password, or call 315-443-2677.
  2. Click the Gear Icon on the top right corner of the browser.
    office 365 settings location via cog symbol on the top rightImage Removed
    Scroll down and click 'Mail'.
    mail option within the settings drop downImage Removed
    Click 'Inbox and Sweep Rules'
    inbox and sweep rule settingsImage Removed
    Under Inbox Rules, click '+'.
    click the plus to add a new ruleImage Removed
    In the "When the message arrives, and:" field select , then click on "View all Outlook Settings" at the bottom

    Image Added


  3. Click on "Rules" then "Add Condition" as "Apply to all messages"
    apply the new rule to all messages option drop downImage Removed
    In the "Do the following:" field select "Delete the message"
    options dropdown for when a message is picked up by the ruleImage Removed
    Click 'OK'
    click ok to accept the configurationImage Removed, and "Add an action" as "Delete". Then hit "Save" at the bottom right.
    Image AddedImage Added

Set up an Autoreply

  1. Click 'Automatic replies'
    automatic replies within the settings menuImage Removed
    Click the "Send automatic replies" option
    click to send automatic replies within the automatic replies menuImage Removed"Automatic replies", then click the first slider for "Automatic replies on", then the checkbox near the bottom for "Send replies outside your organization"
    Image Added


  2. Type a message in "Send a reply once to each sender automatic inside my organization with the following message:" field letting the sender know the account is no longer monitored. (ie. This account is no longer used, and the person you are trying to contact can no longer me reached with this address)
    configure the automatic replies text in the edit areaImage RemovedImage Added

  3. Copy and paste the same message into the "Send a reply once to each sender outside my organization with the following message:" section
    determine the behavior of the automatic reply messageImage Removed
    Click 'Save'
    save your reply with the save button at the top of the screenImage Removed
    replies outside your organization:"