Staff and faculty are given official email accounts in Exchange. Microsoft Outlook , which is the mail client available on computers within SU's Active Directory domain , and is most commonly used to manage Exchange accounts.
Web-based access to Exchange accounts is also available at https://exchangesumail.syr.edu/owa/
There may be occasion when you are provided permissions to access and/or manage a "Shared Mailbox" otherwise known as a generic account. Instructions to access a Shared Mailbox.
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Resignation or Retirement: what happens to Exchange?
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