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1. Open your preferred web browser and visit syr.onthehub.com.

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Register Your Account (if necessary)

1. If you have not done so, use the register button and ensure that you select the "organization-issued email address". 
2. Before logging in, proceed to the syr.edu email address and confirm the account.

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Log Into Your Account

1. Log into your account. If you have issues logging into an existing account, use the "Forgot Username or Password" option.

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Add Windows 10 to the Cart

1. Once logged in click on the Microsoft tab.
2. Select Windows 10.
3. Add Windows 10 to your cart.

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Process Your Order

1. Click on your shopping cart to reveal that Windows 10 has been added. Note that this will be free. Click "Check Out" to proceed.
2. Review the license terms. You'll need to enter the username and type your full name. Click "Accept" to continue.
3. The next screen will allow you to process the order. Review the information and click "Proceed With Order".
4. Once at the Order Summary, you will get a receipt shortly after completing the order and selecting "Email order Receipt".
5. Be sure to notate your product key. To begin installation, select "Get Started" and follow the instructions on the screen.

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Need Help?

If you have issues related to accessing Window 10 in the OnTheHub site, completing your order, or the installation process itself, feel free to contact us by emailing help@syr.edu, calling us at 315-443-2677, or by stopping into the our in-person Service Center at 1-227 CST. Hours of Operation - its.syr.edu/supportsvc.. Further information regarding hours and location can be found on the ITS Service Center page.

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