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  • Corrective Maintenance Work Orders are priority 2
  • Preventive Maintenance Work Orders are priority 3


After clicking on the carrot caret on the right, they'll see the work order details:

  • Short Description
  • Long Description
  • Is it Corrective or Preventive Maintenance
  • Category of the issue
  • Location of the problem
  • Asset information, if attached
  • Location Safety Information
  • Asset Safety Information, if the asset is attached
  • Any attachments the requester has added (pictures, diagrams, etc.)
  • When the issue was reported
  • Who reported the issue
  • The phone number of the person who reported the issue

Image of iPad Work Order Details


To add a work log, add inventory materials, report hours worked on the job, and complete the assignment they will click on the Report Work Button

Report Work Page

Image of iPads Report Work Page

Add a Work Log

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Report Work Screen with Inventory Materials added

Image of iPad Report Work with Materials


Reminder FAQ: Do technicians have to add materials purchased through ePro directly for the job?  No, these will be added automatically.

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MUST SELECT THE ASSIGNMENT - If you don't you'll get an error

 Image of iPad Complete Assignment


2-Multiple day job

Image of Reporting iPad Labor Multiple Day

Image of iPad Submit Hours Multiple Day


Create To create a Work Order

Click on the + on the Navigator Page

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WARNING: Make sure to click on Save to submit.  If the iPad goes to sleep before you click on save the work order will be lost...


Image of iPad Create Work Order 1

Image of iPad Search Location

Image of iPad Locations

Image of iPad Assignments

Image of iPad Shops

Image of iPad Submit Work Order


Green Sheets

  • Time from work orders should be added from the Maximo App My Schedule (see above)
    • Regular Hours
    • Overtime Hours
    • Double Time Hours
    • Worked Holiday Hours
  • Green Sheets app should be used to add any Collective Bargaining Agreement (CBA) pay
    • Auto Allowance
    • Freezer Pay
    • Heat Pay
    • Height Pay
    • Leader Pay
    • Meals Allowance
    • Out of Grade
  • Green Sheets app should be used to add any benefit time
    • Ny Family Leave- No Pay
    • Floating Holiday
    • Special Floating Holiday
    • FMLA Reduced Sick
    • FMLA Sick
    • FMLA Sick No Pay
    • Funeral/Bereavement
    • Holiday Pay
    • Jury Duty
    • Miliary Leave
    • Orange Appreciation Day
    • Personal Business
    • Reduced Sick Time
    • Sick Time
    • Training
    • Union Time with Pay
    • Vacation
  • Green Sheets app should be used to add any refused overtime or absent time
    • Absent no pay
    • Absent with pay
    • Refused Overtime
  • The supervisor will need to approve any time entered before Facilities Payroll can process
  • Totals are provided to validate daily and weekly hours in the following categories:
    • Regular = 8 hours per day, 40 hours per week
    • Overtime
    • Double Time
    • Worked Holiday
    • CBA Pay
    • Refused Overtime

Image of iPad Green Sheets Main PageImage Added


  • Hours can be added associated to work orders but this should not be encouraged.
  • Once a supervisor and/or faculties payroll has approved the hours, the employee cannot update.
    • S = Supervisor Approved
    • F = Facilities Payroll Approved

Image of iPad Green Sheets ApprovalsImage Added


  • To delete a row - click on the trash can
  • To add a row - click on the New Row Button
  • To save - click on the Save Button at the top of the page

Image of iPad Green Sheets Save ButtonImage Added



Click to go to the page for instruction to create a Service Request