Accessibility Procurement Requests Instructions
The University commits that Information and Communication Technology products and services acquired, adopted, developed or updated after the effective date of the Information and Communication Technology policy (effective: 1/1/18) shall be accessible to individuals with disabilities. This page lists the different request types submitted to and/or reviewed by the Accessibility Assessment Committee (AAC).
Purchasing and the Procurement Process – Co-Requirements
Securing approval by the AAC following an accessibility review is one of several required steps in the overall procurement process. AAC approval does not take the place of other purchasing requirements which may include the completion of contract terms and conditions, Information Technology security review, and Syracuse University Purchasing Department requirements as set forth in the Syracuse University Purchasing Policy. For questions pertaining to the financial aspect of the procurement process, please contact the Purchasing Department at purchase@syr.edu.
How & Where to Obtain Assistance - Accessibility Procurement
For assistance in completing an accessibility procurement request, please contact your IT Departmental Support Contact person or IT School and College Support Contact person. If you do not have an IT support contact, you may email accessibleIT@syr.edu for assistance.
- For a list of online and in-person learning opportunities, see the Procuring Accessible IT: Training Resources page.
- See the FAQ page for frequently asked questions.
- See the AAC Past Requests page, for history of software and hardware requests with statuses. Login is required.
- See the ICT Accessibility Procurement Process page for a description of the process.
Forms & Required Documentation
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Requests submitted to the Accessibility Assessment Committee (AAC):
Policy Exclusion Acknowledgement
Policy exclusion requests require an informational notification to the AAC. Exclusions must strictly fit one of the exclusion categories in the policy, as outlined in the 'Policy Exclusion Acknowledgement' link.
Compliant Software Acknowledgement
For software that has been verified as WCAG 2.x compliant by Syracuse University personnel, an informational notification to the AAC is required.
Non-Compliant Software Request
Procurement requests for non-compliant software are submitted for review by the AAC.
Procurement requests for hardware are submitted for review by the AAC.
Requests denied by the AAC may be submitted as an appeal to the Accessibility Compliance Committee (ACC) :
In the event that a full review has been completed by the Accessibility Assessment Committee (AAC) and has resulted in a procurement denial, the Policy has provisions to escalate to the Accessibility Compliance Committee (ACC) to request an exception. Exceptions must strictly fit one of the exception categories in the policy, as outlined in the 'Exception Appeal Request' link. Submitting an exception request does not guarantee approval.
Child Pages
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Notice to the Syracuse University Campus Community
The ITS-Digital Accessibility Services team is in the process of moving resources intended for internal SU-consumption out of Answers and into our ITS-Digital Accessibility Services SharePoint Site. This includes but is not limited to information about:
- Procurement of Accessible ICT
- The Digital Accessibility Liaison Network
- Digital Accessibility Services Virtual Office Hours
Information intended for public consumption will be available on the main ITS-Digital Accessibility Services Website.
We appreciate your patience and understanding as we make this transition of content. Should you have any questions, please do not hesitate to contact us at accessibleIT@syr.edu.
Thank you,
ITS-Digital Accessibility Services Team