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There currently is no process for removing SUmail University Email accounts for former SU students.  Until a removal process is developed, a former student who no longer wants an SUmail account will need to set up a rule within SUmail to delete all messages, and then set an auto-reply message to let the sender know the account is no longer being used.

Set up a rule to delete all messages.

  1. Log into SUmail your University Email account by going to http://sumail.syr.edu,click the Continue button, and log in with your entire SU e-mail address and NetID passwordIf you do not remember your password go to https://selfserv.syr.edu/accounts/pwdForgot.asp to reset your password, or call 315-443-2677.
  2. Click the Gear Icon on the top right corner of the browser.
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    Scroll down and click 'Mail'.
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    Click 'Inbox and Sweep Rules'
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    Under Inbox Rules, click '+'.
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    In the "When the message arrives, and:" field select , then click on "View all Outlook Settings" at the bottom

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  3. Click on "Rules" then "Add Condition" as "Apply to all messages"
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    In the "Do the following:" field select "Delete the message"
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    Click 'OK'
    Image Removed, and "Add an action" as "Delete". Then hit "Save" at the bottom right.
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Set up an Autoreply

  1. Click "Automatic replies", then click the Automatic Replies tab
    Automatic Replies Tab next to Inbox RulesImage RemovedClick the "Send automatic replies" option
    Click Send Automatic repliesImage Removedfirst slider for "Automatic replies on", then the checkbox near the bottom for "Send replies outside your organization"
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  2. Type a message in "Send a reply once to each sender automatic inside my organization with the following message:" field letting the sender know the account is no longer monitored. (ie. This account is no longer used, and the person you are trying to contact can no longer me reached with this address)
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  3. Copy and paste the same message into the "Send a reply once to each sender outside my organization with the following message:" section
    Send automatic reply messages to senders formImage RemovedClick Save in the lower right corner of the screen.
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    replies outside your organization:"