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Icons the technicians will use to interact with Maximo:

Maximo AppGreen SheetsCreate Service Request

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FAQs

Can the technicians use their phone to update Maximo?  Yes, they will be given the information needed to connect to Maximo once we are live.

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  • Corrective Maintenance Work Orders are priority 2
  • Preventive Maintenance Work Orders are priority 3


After clicking on the carrot caret on the right, they'll see the work order details:

  • Short Description
  • Long Description
  • Is it Corrective or Preventive Maintenance
  • Category of the issue
  • Location of the problem
  • Asset information, if attached
  • Location Safety Information
  • Asset Safety Information, if the asset is attached
  • Any attachments the requester has added (pictures, diagrams, etc.)
  • When the issue was reported
  • Who reported the issue
  • The phone number of the person who reported the issue

Image of iPad Work Order Details


To report hours worked on the job, add a work log of what was done, add inventory materials, report hours worked on the job, and complete the assignment they will click on the Report Work Button

Report Work Page

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Add a Work Log

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Add Inventory Materials to a job

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Report Work Screen with Inventory Materials added

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Reminder FAQ: Do technicians have to add materials purchased through ePro directly for the job?  No, these will be added automatically.

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Add Hours worked on the job

1- One day job - Complete Assignment and Add Hours

MUST SELECT THE ASSIGNMENT - If you don't you'll get an error

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2-Multiple day job

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To create a Work Order

Click on the + on the Navigator Page

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Enter the following information

  • Short Description
  • Long Description, optional
  • Category
  • Select the correct location - use Search to Find the Location
  • Select the correct asset, optional - Use Scan to scan barcode
  • Assign to yourself or assign to a Shop
  • CLICK ON SAVE TO SUBMIT

WARNING: Make sure to click on Save to submit.  If the iPad goes to sleep before you click on save the work order will be lost...


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Green Sheets

  • Time from work orders should be added from the Maximo App My Schedule (see above)
    • Regular Hours
    • Overtime Hours
    • Double Time Hours
    • Worked Holiday Hours
  • Green Sheets app should be used to add any Collective Bargaining Agreement (CBA) pay
    • Auto Allowance
    • Freezer Pay
    • Heat Pay
    • Height Pay
    • Leader Pay
    • Meals Allowance
    • Out of Grade
  • Green Sheets app should be used to add any benefit time
    • Ny Family Leave- No Pay
    • Floating Holiday
    • Special Floating Holiday
    • FMLA Reduced Sick
    • FMLA Sick
    • FMLA Sick No Pay
    • Funeral/Bereavement
    • Holiday Pay
    • Jury Duty
    • Miliary Leave
    • Orange Appreciation Day
    • Personal Business
    • Reduced Sick Time
    • Sick Time
    • Training
    • Union Time with Pay
    • Vacation
  • Green Sheets app should be used to add any refused overtime or absent time
    • Absent no pay
    • Absent with pay
    • Refused Overtime
  • The supervisor will need to approve any time entered before Facilities Payroll can process
  • Totals are provided to validate daily and weekly hours in the following categories:
    • Regular = 8 hours per day, 40 hours per week
    • Overtime
    • Double Time
    • Worked Holiday
    • CBA Pay
    • Refused Overtime

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  • Hours can be added associated to work orders but this should not be encouraged.
  • Once a supervisor and/or faculties payroll has approved the hours, the employee cannot update.
    • S = Supervisor Approved
    • F = Facilities Payroll Approved

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  • To delete a row - click on the trash can
  • To add a row - click on the New Row Button
  • To save - click on the Save Button at the top of the page

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Click to go to the page for instruction to create a Service Request