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Login - https://www.automaticsync.com/captionsync/

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Enter username and password

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On the left-hand side, Select Caption – New Captioning Submission

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Enter Description - Press Next Step

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Enter Transcription Turnaround - unless the process needs to be expediated, select 2 Business Day

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Add Transcriber Guidance – Select [Speaker Name] 

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Type in Speaker Name(s) and Guidance for Transcriber (area used to note correct spellings, technical terms, etc.) - Press Next Step

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Upload File - Choose File - Start Upload 

Note:  Media file must be < 2 GB. Please create a small proxy version, submit just audio (e.g. MP3), or use Format of URLs for List of URLs if this large file must be uploaded. 

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Confirmation will be provided if the submission is successful. 

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CaptionSync will send an email with the finished closed captions.


Point of contact:

Leslie Sands

Senior Customer Success Manager

(toll free office) 1-877-278-7962 x.730

(office) (650) 537-2223

Leslie.s@mail.automaticsync.com

Schedule a meeting with me: https://calendly.com/leslie-ast