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Welcome to printing at Syracuse University! Here you will find details about managing print accounts on campus, how to print, and support information. If require assistance, contact the ITS Service Center. 

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Print Account Management

Log into your print account:

Print Account Management
 

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titleStudent Quotas

Students are provided a $40 credit at the beginning of each academic year in August (this $40 credit covers the next 12 months) for printing services in the ITS public computer labs.

Full instructions on managing the print account, including adding funds, can be found on the Print Account Management Interface page.



How to Print

There are many ways to print on campus. Use the directions in the sections below for your preferred method.

Expand
titlePrint From a Campus Computer

Print from a Campus Computer

Students can log into any library or ITS-managed printer and print a document.

Note
titlePrinting Varies by Location

Some academic departments, such as Maxwell and Newhouse, manage their own labs. To access departmental computer labs, contact the respective academic department or visit the school and college support page. Those who have provided details instructions regarding printing at their locations can be found below.



Expand
titleEmail to Print

Email to Print

If you are unsure where on campus you'd like to print, the option of emailing your document to be printed later is enabled. While email to print is enabled, it is limited black and white duplex printing only. Be aware that picking any alternative format will have inconsistent results.

To print, simply email your document to print@syr.edu from your @syr.edu email address. Students can then log in at any library or ITS-managed printer to print their document.  

Note
titleITS Lab and Library Printers Only

Email to print is only available at the library and ITS-managed printers. Guest accounts can utilize email to print using the instructions found on the Library support page.

Once you have sent your email with the document you wish to be printed, log into printing.syr.edu. Your job will populate within 1 minute on the jobs pending release queue.


Expand
titleWireless Printing

Wireless Printing

Mobility Print

Mobility Print is the preferred wireless printing method for personal laptops and mobile devices in public locations and labs at Syracuse University. 

For instructions, select the operating system you would like to print from in the Mobility Print configuration documentation.

Note
titleITS Lab and Library Printers Only

Not all printers on campus are available for Mobility Print including printers in office locations and in school or college managed labs. In these cases, you'll be required to manually configure your device to print at your desired location. Manual configuration is available for macOS and Windows computers. Faculty and staff may also contact their academic or administrative support personnel for additional options.



Expand
titlePrinting From Personal Computers Via Print Server

Printing From Personal Computers Via Print Server

Some printers on campus may be managed by a department via print server, follow the steps below to connect a personal computer to one of these managed printers. 


Expand
titlePrint Server Printer Table


School or CollegeQueue NamePrinter LocationPrinter Make & ModelInstalled Device Options
ASAS-MAT-CARN-215-COPIERCarn 215Canon iR-ADV C3830Cassette Feeding Unit-AW, Inner Finisher-L
ASAS-CHE-CST-4024CST 4-024HP LaserJet M402dne
ASAS-CHE-CST-4035CST 4-035HP Color LaserJet M451dw
ASAS-CHE-CST-4044CST 4-044HP LaserJet M404dn
ASAS-CSG-HEROY-103AHeroy 103aHP Color LaserJet MFP M476dn
ASAS-EES-HEROY-005Heroy 005HP LaserJet P3015
ASAS-EES-HEROY-206-COPIERHeroy 206Canon iR-ADV C5860Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-EES-HEROY-333-COPIERHeroy 333Xerox AltaLink C8070BR Booklet Maker Finisher
ASAS-ENG-HL-401D-COPIERHL 401DXerox AltaLink C8055Office Finisher LX
ASAS-FSC-LSB-120-COPIERLSB 120Canon iR-ADV C5850Cassette Feeding Unit-AQ, Inner Finisher-L
ASAS-FSC-LYMAN-417Lyman 417HP Color LaserJet Pro MFP M479fdn
ASAS-HNR-BOW-304ABowne 304AHP LaserJet 600 M602
ASAS-HNR-BOW-306G-COPIERBowne 306G (Kitchen)Xerox WorkCentre 7556Office Finisher LX
ASAS-LLL-HBC-340E-COPIER-AHBC 340ECanon iR-ADV 6075Staple Finisher-E1
ASAS-LLL-HBC-340E-COPIER-BHBC 340ECanon iR-ADV C5870Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-LLL-TOL-101Tolley 101HP LaserJet M402dn
ASAS-CHE-CST-4014-COPIERCST 4-014Canon iR-ADV C5850Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-MAT-CARN-124Carn 124HP LaserJet 600 M602
ASAS-CHE-CST-3100CST 3-100HP Color LaserJet Pro MFP M479Fdn
ASAS-CHE-CST-1116A-COPIER-ACST 1-116ACanon iR-ADV 6055Staple Finisher-E1
ASAS-BIO-LSB-108-COPIERLSB 108Canon iR-ADV C5850Staple Finisher-AB
ASAS-BIO-LSB-114-COPIERLSB 114Xerox WorkCentre 7556Office Finisher LX
ASAS-BIO-LSB-144-COPIERLSB 144Xerox WorkCentre 7556Office Finisher LX
ASAS-BIO-LSB-262LSB 262HP Color LaserJet M454dn
ASAS-BIO-LSB-289-ALSB 289HP LaserJet M404dn
ASAS-BIO-LSB-327LSB 327HP Color LaserJet M454dn
ASAS-BIO-LSB-355LSB 355HP Color LaserJet MFP M477fdn
ASAS-BIO-LSB-357LSB 357HP Color LaserJet M451dw
ASAS-BIO-LSB-371LSB 371HP LaserJet Pro 4001dn
ASAS-BIO-LSB-373LSB 373HP Color LaserJet 400 M451dw
ASAS-BIO-LSB-385LSB 385HP Color LaserJet M454dn
ASAS-BIO-LSB-455LSB 455HP LaserJet M402dne
ASAS-BIO-LSB-473LSB 473 (Coleman Lab)HP LaserJet M402dn
ASAS-BIO-LSB-485LSB 485 (Raina Lab)HP LaserJet M402dne
ASAS-CHE-CST-0214CST 0-214HP Color LaserJet M452dw
ASAS-CHE-CST-1116A-COPIER-BCST 1-116ACanon iR-ADV C5850Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-AMH-BOW-308N-COPIERBowne 308NCanon iR-ADV C3935Cassette Feeding Unit-AW, Staple Finisher-AE
ASAS-AAS-SIMS-200-COPIERSims 200Xerox AltaLink C8155Office Finisher
ASAS-MLK-SIMS-231-COPIERSims 231Xerox WorkCentre 7556Office Finisher LX
ASAS-WRT-HBC-239-COPIERHBC 239Canon iR-ADV C5870Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-REL-HL-501-COPIERHL 501Canon iR-ADV 6255Staple Finisher-P1
ASAS-PHY-PB-343PB 343HP Color LaserJet MFP M477fdn
ASAS-PHY-PB-307-COPIERPB 307Canon iR-ADV C5870Paper Deck Unit-F, Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-WGS-SIMS-340C-COPIERSims 340Xerox WorkCentre 7556
ASAS-PHY-PB-261-COPIERPB 261Canon iR-ADV C5870Paper Deck Unit-F, Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-PHY-PB-229HPB 229HHP Color LaserJet MFP M477fdn
ASAS-PHY-PB-201PB 201HP Color LaserJet MFP M4301fdn
ASAS-PHI-HL-541B-COPIERHL 541BCanon iR-ADV C5860Cassette Feeding Unit-AQ, Staple Finisher-AB
ASAS-PHY-PB-263PB 263HP Color LaserJet MFP M479fdn
ASAS-MAT-CARN-216-COPIERCarn 216Canon iR-ADV C7565Staple Finisher-V
ASAS-MAT-CARN-400Carn 400HP LaserJet M404dn
ASAS-PSY-765IRV-340-COPIER-A765 Irving Ave 340Canon iR-ADV C7765Staple Finisher-AC, Puncher Unit
FALKFALK-PS-216-HP608-W
HP LaserJet M608
FALKFALK-PS-229-HP608-W
HP LaserJet M608
LAWLAW-MOOTCOURT010Dineen 010 - Law Moot CourtCanon iR-ADV 4245
LAWLAW-JOURNALS346Dineen 346Canon iR-ADV 4245
LAWLAW-LAWREVIEW344Dineen 344 - Law ReviewCanon iR-ADV 5250
LAWLAW-LIBRARY1STFLOORDineen Hall - Law Library First FloorXerox AltaLink C8155
LAWLAW-LIBRARY2NDFLOORDineen Hall - Law Library Second FloorXerox AltaLink C8155
LCSlcs-copier-cst4206B_WCST4-206Xerox AltaLink C8070
SOESOE-GA-PRINTER-1
HP LaserJet M602
SOESOE-GA-PRINTER-2
HP Color LaserJet M452dw
SOESOE-GA-PRINTER-3
HP LaserJet M602
VETSVETS-AF-HeritageRoomNVRC Air Force ROTC LoungeHP Color LaserJet MFP M477fdn
VETSVETS-AR-PatrolBaseNVRC Army ROTC LoungeHP Color LaserJet CP2025dn
VETSVETS-NVRC-Haydon014NVRC Haydon Study Rm 014HP Color LaserJet MFP M477fdn
VETSVETS-NVRC-OperationsNVRC 3rd Floor Operations/Support RowXerox AltaLink C8070BR Finisher, 2/3-Hole Punch
VETSVETS-NVRC-ProgramsNVRC 3rd Floor ProgramsXerox AltaLink C8070BR Finisher, 2/3-Hole Punch
VETSVETS-NVRC-IVMFLobbyNVRC 3rd Floor IVMF LobbyHP Color LaserJet Pro MFP M479fdn
VPAVPA-HP3015CA139AComstock Art Facility 139aHP LaserJet P3015
VPAVPA-XERC9000WH320B2Cantor Warehouse 320BXerox VersaLink C9000
VPAVPA-XERC9000WH320B1Cantor Warehouse 320BXerox VersaLink C9000
VPAVPA-XERC8000WMAGENTANancy Cantor Warehouse 320bXerox VersaLink C8000W
VPAVPA-XERC405DR200Drama 200Xerox VersaLnk C405
VPAVPA-XERC8000WCYANNancy Cantor Warehouse 320bXerox VersaLink C8000W
VPAVPA-XERB8055SI104Sims 104Xerox AltaLink B8055
VPAVPA-XER7800SH329Shaffer Art Building 329Xerox Phaser 7800GX
VPAVPA-XER7556CA043Comstock Art Facility 043Xerox WorkCentre 7556
VPAVPA-HPM712CA101Comstock Art Facility 101HP LaserJet M712
VPAVPA-HPM608DR225Drama 225HP LaserJet M608
VPAVPA-HPM605DR225Drama 225HP LaserJet M605
VPAVPA-HPM402CA120Comstock Art Facility 120HP LaserJet M402dn
VPAVPA-HP5200DR936Drama 936HP LaserJet 5200
VPAVPA-HP3015SH329Shaffer Art Building 329HP LaserJet P3015
VPAVPA-HPM750DR936Drama 936HP Color LaserJet M750
VPAVPA-WolfgangCrouse College 301Xerox AltaLink C8155
WHITWHIT-PRINT-210
Xerox AltaLink C8070



Expand
titleMacOS Instructions

Printing from a personal Mac

*These directions are for personally-owned Macintosh computers connected to the SU network via Ethernet or AirOrangeX.

*You will need to have installed the correct driver of the corresponding printer before adding the printer in System Preferences.

  1. Open System Settings and select Printers & Scanners from the sidebar.
  2. Select "Add Printer."
  3. At the top of Add Printer control + click, right click, or two finger click to bring up the sub-menu and select Customize Toolbar.

  4. A new menu will pop up, click and drag the Advanced icon to the toolbar, when you see the icon in the tool bar click Done.
    A screenshot showing the location of advanced icon and an arrow pointing from it to the toolbar as described in this step.
  5. Click on Advanced and select or enter the following information:
    1. Type: Windows printer via spoolss
    2. Device: Another device
    3. URL: enter smb://printers.ad.syr.edu/ followed by the printer name you are trying to add
    4. Name: The name should match the URL automatically as it is typed
    5. Location: Enter the building and room number where the printer is located e.g. CST 1-227
    6. Driver: Select the appropriate driver from the Select software option, typing the printer model may find the result you are looking for quicker. 
  6. If prompted click Configure for optional settings such as trays, duplex, memory, etc.
  7. Once you hit OK your printer should be installed

You are now ready to print!

Info
titlePlease Note

When you print for the first time to an SU printer , you will be prompted to authenticate. In the name field enter AD\NetID and your NetID password.

Faculty and staff print jobs are not hold/release, jobs will print immediately. 

Students printing to a managed printer via printserver will need to login to printing.syr.edu with their NetID and password to release their print jobs and be changed against their available Papercut funds. 



Expand
titlePrinting From Windows Computers via printserver

These directions are for Students or Faculty/Staff who need to print from a personally owned Windows computer connected to the SU network via AirOrangeX.  

 Step 1. Click the Start button and type run into the search box and press Enter. This box should show up: 

 

   

The run dialog can also be accessed by holding down the Windows Key on your keyboard and pressing the R key. 

Step 2. Type \\printers.ad.syr.edu\ into the run dialog box and click OK. 

This credential box should show up: 

 

Type in 

Username: AD\netid 

Password: Your netid Password 

Make sure you check Remember my credentials. 

Step 3. Right-click on the printer you wish to install and click on connect. 

  

Step 4.  This credential box should show up: 

 

 

Username: netid 

Password: Your netid password 

Make sure you check Remember my password and Click Ok 

Now, you should be able to print to the installed printer.   

 


Info
titlePlease Note

When you print for the first time to an SU printer , you will be prompted to authenticate. In the name field enter AD\NetID and your NetID password.

Faculty and staff print jobs are not hold/release, jobs will print immediately. 

Students printing to a managed printer via printserver will need to login to printing.syr.edu with their NetID and password to release their print jobs and be changed against their available Papercut funds. 





Alumni, Retiree and Guest Print Accounts

Alumni, Retiree and Guests of the university are able to print at public workstations. Instructions for creating a guest print account can be found on the alumni and guest printing home.

Info
titleRecent Graduate?

Alumni who have graduated in the last 18 months can still log into ITS lab locations. However, these alumni will still need to create a guest account if they wish to print and will not be able to print using their previous NetID and password login or from funds that existed on their account when they had active status on campus. All users in alumni status will need to print at public workstations.



Personal Wireless Printers

Personal wireless printers are not permitted on campus and will not work on University networks. We recommend a Bluetooth or USB cable to connect your printer to your computer instead. Student may request a USB printer cable at the ITS Service Center. 


Administrative Support Pages

For those managing printers and print servers, administrative support documentation, including admin interface, server, and printer guidance can be found on the Print Management at Syracuse University home page (restricted).


Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.

The following schools and colleges also provide additional instructions:

The College of Engineering and Computer Science

The College of Law - Wireless Printing


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Manage your print account, guest printing information, and find out where and how to print on campus.


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