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- If upon installation and selecting the extension icon you are not prompted to login, you may need to clear your browser cache, restart your machine, or download the Read&Write desktop application for Windows or Mac OS.
- For best results when signing in to into Read&Write with Microsoft, please go to office.com and sign in using your Syracuse University email. Open a blank online Word file and select the Read&Write extension icon while in that document. This will ensure that Read&Write detects the Microsoft account properly and is able to prompt its own login page.
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