Release Summary
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Release Details
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Control who has access to raise requests in Jira Service Management
Need to control who can and can't raise certain requests in Orange Tracker? Now you have the ability to restrict request types - one of your top requested features!
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Use canned responses for agent signature
You can now use canned responses to specify your personal signature, which is added automatically when an agent comments on an issue using the issue view. Your signature can include your name, designation, contact information, etc.
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