Objective: To
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give an overview of classroom technology with basic troubleshooting knowledge to assist professors during classroom times.
Classroom Operations
2 types of spaces:
Registrar space - White Camera
Newhouse space - Logitech Camera
Difference between Registrar classroom and Newhouse spaces? Support.
Registrar spaces - Basic troubleshooting, then escalate to learning environments (Email help@syr.edu)
Newhouse Spaces - Newhouse IT team will support the classroom fully.
Presentation steps:
Registrar spaces - Refer here https://su-jsm.atlassian.net/l/cp/fa8GS8TJ
Newhouse spaces:
Ensure the switcher is on (Picture insert)
Press the input that you need (PC, Mac, HDMI, Airplay etc)
For PC and Mac - tap on the space bar of the respective keyboard. (Note: Mac Keyboard is white, PC keyboard is black)
Check if the TV is on. If not, press the power button of the TV, or use the remotes in the room provided.
Sound - sound input should be (INSERT PIC OF INPUT PC/MAC) and volume control using the remotes provided.
Zoom Setup:
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Refer to this guide: https://su-jsm.atlassian.net/l/cp/
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Newhouse spaces:
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Zoom on camera - have to use on the pc on the teaching stations
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Extron box
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Show the diff options
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| Info |
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Remember to use the PC to use the Zoom camera and Microphones! |
Airplay:
Any Macbook/iPhone are able to use Airplay to mirror display or present audio/video.
Steps:
Ensure AirOrangeX wireless network is connected. (Verify by going to any websites and it loads)
On the Macbook:
Click on Control Centre from the menu bar on the upper right.Click "Screen Mirroring".
Then, select the Apple TV or the name of your TV from the classroom list.
After selecting, enter the code displayed on the screen. You’re all set.
Make sure log out. When sign in
Open the doors and show the light
Give the students options
Show answers page show the teaching stations videos
Newhouse space - black camera
Avoior switcher
Zoom
show the settings
Sign in with sso
Test speaker and mic
Show how to move camera
Kartura
Show how to revise equipment training
LinkedIn learning
Show how to use it
Closing statement
Find out which room. Ask prof , Play around
Newhelp
email - do u want to be interrupted. Is class going on right now - what technology is the issue
Who what when where how why
Mac mini is belonging to us
Classroom is number 1 priority
We count on you guys. As support too