Answers allows for Anonymous Space Permissions, so that any unauthenticated (non-logged in user) can access content within the space, barring any Page Restrictions. However, there is a known issue that authenticated users are unable to access content in spaces that have Anonymous Space Permissions allowed when configured through Answers alone. Integrating one or many Answers Spaces with an Orange Tracker (Jira Service Management) Project provides the ability to further configure access permissions to Answers, providing access to both anonymous and authenticated users while maintaining respective Space Permissions and Page Restrictions, as well as allowing for additional access configurations.
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UAT Testing Note For the UAT, the UAT Answers environment has been connected to the Orange Tracker sandbox environment so it may not have Production data. |
Connecting Answers Space to Orange Tracker Project
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