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Is this a Phishing Attempt?

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This communication is sent by Syracuse University to provide important information regarding changes to our retention policy account and data retention for former students' access to university resources. We take the security of our students' accounts seriously and want to ensure that you have the necessary information to take appropriate actions before any changes take effect.. 

If you have any doubts or concerns about the legitimacy of this messageemails regarding your account, please feel free to contact the University's IT department directly contact ITS Client Services at (315) 443-2677 or or help@syr.edu. Our team is available to address any questions or concerns you may have regarding this communication or any other security-related matters.Your vigilance and commitment to cybersecurity are appreciated, and we thank you for your attention to this matter. 

Why is the retention policy for former students' access to university resources changing?

The university is updating its policies to ensure the security secure and efficient management of its resources. This includes managing email accounts and other digital assets associated with former students.

When What is the last day I will be able to have access emails and files associated to my syr.edu account?

The last day to access your syr.edu account will be 12 months from after your last class taken at the Universityterm of enrollment at SU. It's recommended that you you  download or transfer any important documents and emails from your syr.edu account before you lose access.

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If you are a current student, we recommend that you begin to prepare for the transition transitioning away from your syr.edu account prior to graduationas soon as you graduate.  We recommend taking the following actions:

• • If you do not already have one, create a new email address account with another provider to allow you to receive email and store important documents moving forward. Choose an email address that reflects your professionalism and is easily recognizable to potential employers or professional contacts.. 
  • Download or transfer any important documents and emails from your syr.edu account before you lose access.You may simply choose to manually forward them to another email provider.
  • Update your log-in credentials for websites and apps that are connected to your syr.edu email, as your log-in experience may be affected once your syr.edu account is deactivated. While your username will still work once your email account is closed, you will have an issue if you forget your password and need to access your syr.edu email address. We recommend updating your email address associated with those accounts to prevent any disruption in access. 
  • Provide your new email address to Syracuse University’s Office of Alumni Engagement and Annual Giving by visiting the Alumni Update webpage, so that we can keep you informed of alumni programs and services.

There are two ways to provide a current non-syr.edu email address:

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Either send an email to records@syr.edu with any information that needs to be updatedGo , or go to https://alumniupdate.syr.edu and add any new or updated information. Your alumni record will be updated.

Will I still be able to access my student records and transcripts after the retention policy changes?

Your student record will remain intact in MySlice, Blackboard, and other systems. While access to some university resources may be affected by the retention policy changes, you will still have access to your transcript. You can order your transcript by following the directions provided on the The Office of the Registrar's website.

What will happen to my access to email and OneDrive files after the retention policy changes?

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