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Upcoming Answers Cloud Migration: What You Need to KnowAs part of our ongoing commitment to continuous improvement and innovation, ITS is re-envisioning Answers in the cloud. ITS will migrate existing public Answers spaces to the new cloud platform over the next eight months. Within the next month, owners of these spaces will receive communications with timelines and next steps for this migration. As we shift our focus to a unified, publicly accessible self-service resource, Intranet and personal Answers Spaces will be discontinued at a later date. Answers administrators will contact owners of these spaces within the next month. If you own one of these private spaces, you can take action today by inventorying your space(s) and reviewing the alternatives found at Alternatives to Answers Private Spaces. |
What is Answers?
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Answers is, primarily, a knowledge base of technical self-help information. Content focuses on SU systems and technical services and includes solutions to common problems, how-to’s, FAQs, tips, and configuration advice.
Answers is a publicly available system run by ITS-AASC at Syracuse University. Anyone on the internet can view the content unless it has been specifically restricted (by default, content is not restricted).
Answers is also a working intranet system for internal collaboration by departments, groups, and project teams. Intranet Spaces, in Answers, are configured as restricted areas, not publicly available. You must have an AD account to log into Answers. Use your NetID and password.
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