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- Within DMC, choose 'Request Generic Account' from the menu
- Account type for the requested account must be 'Shared Mailbox' from the drop down. All other options are based on needs of the unit.
- After the account has been approved, log into the mailbox and setup forwarding to your project email address. Forwarding instructions are outlined here/wiki/spaces/ITHELP/pages/159940689.
With forwarding configured, no mailbox permissions or access are required to be assigned as all email will route to the email address entered during forwarding setup.
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