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If you notice your project email address in the Request Participant field, feel free to remove it from any existing ticket. And please contact us at aascsys@syr.edu and we will work with you to remove access to that account in order to correct this for future tickets.
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Tickets Email requests submitted to an @ot.syr.edu vanity address after the fix has been applied will still route into Jira and create tickets and retain that functionality. |
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