You can set up a generic generic account to receive requests for your Orange Tracker project. Basic email messaging is always part of an OT project and requires an email address with the format of <projectkey>@syr.edu<projectkey>@su-jsm.atlassian.net. New issues will then be created from emails sent to the email addresses with the following fields completed:
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The requested generic/vanity account does have to route (or Redirect) to the Orange Tracker project email address (<projectkey>@ot<projectkey>@su-jsm.syratlassian.edunet). No email account needs to be set up for this. No account login is required for this.
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