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Depending on the type of operating system you have, you should have some default antivirus protection but may need to supplement with additional malware protection.
Windows 10 and 11 Recommendations
- For Windows 10 computers, we recommend using the built-in Windows Security. Security experts consider it to be a powerful defense against virus and other threats. 3rd party antivirus software is generally not needed on Windows 10 machines.
- Windows Security is enabled by default on Windows 10 machines, but if you want to make sure it is enabled, simply type Windows Security in the start menu, click on Windows Security, and make sure there is a green checkmark next to all settings as shown below.
- Always allow Windows updates to run to ensure Windows Security is up to date.
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- Consider downloading a 3rd party anti-malware program called Malwarebytes. It can catch some infections your PC's built-in security software might have missed.
- You can download Malwarebtyes for Windows or Mac here: https://www.malwarebytes.com/mwb-download/ (Make sure to choose the free version!)
- If you are not sure how to operate Malwarebytes or think your computer may still have a virus, feel free to bring your machine to the Service Center! We can assist in scanning your machine, or potentially resetting your machine and backing up your data if needed. A full reset of your computer is often the only way to remove 100% of computer infections.
- Service Center hours, location, and other details can be found here: https://its.syr.edu/its_service_center/
I have three antivirus programs running and now I can't access the internet
- When it comes to antivirus programs, too much is a bad thing. What can begin to happen is the programs start detecting each other as problems and can begin to cause internet connectivity issues and overall slowness on the machine. If you feel this may be happening to your machine, please feel free to call the Help Desk at 315-443-2677.
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