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The HIPAA Compliant Zoom system is separate from the main Syracuse University Zoom system and has additional security features and settings to make it HIPAA-compliant. This system is designed for Syracuse University members who work with sensitive information, including Protected Health Information (PHI).
All users must be invited into the HIPAA Zoom system. HIPAA Group owners of the department must submit a request to the Zoom admins in order to have members invited to the HIPAA Zoom system. Once invited, the user will receive an email to their Syracuse University email and will need to click on that link to complete the invite.
If you do not have access to the HIPAA Zoom system, please reach out to your department.
When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and enter phi-syracuseuniversity for the company domain. You then will be prompted for your Syracuse University credentials.
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HIPAA Compliant Syracuse University ZoomLog into your HIPAA compliant Syracuse University Zoom account:
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Logging into HIPAA Zoom (Desktop App)Use the link above, or follow these instructions.
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Make sure you have updated Zoom to the latest version. Detailed instructions to check for updates are available on the Upgrading Zoom page. Additional instructions and assistance can be found at: Zoom Training Sessions — Teaching with Zoom Below you will find additional links to Zoom provided support documentation, tutorials, and more: Zoom Frequently Asked Questions Zoom Meeting & Webinar How-To's Hiding or Showing My Video on My Display |
Getting Help
For support on the information above, contact the ITS Help Desk by emailing help@syr.edu or 315.443.2677.